Frequently Asked Questions (FAQ)

Find answers about materials, production, pricing, shipping and more.

General

What is TheBAPS?

TheBAPS is a 3D printing and design studio based in Straubing, specializing in high-quality FDM prints – from prototypes and spare parts to small-batch production.

Which files can I upload?

We accept all common 3D formats: STL, OBJ, 3MF, STEP and IGES. For 2D drawings, DXF and PDF are supported. Please ensure your model is watertight and scaled correctly.

Can I print a part without a 3D file?

Yes! Send us a photo or the original part. We digitally reconstruct it via reverse engineering or 3D scanning and create the CAD model for printing.

Print without a 3D file

Materials & Technology

Which materials do you print?

We process the following FDM plastics in-house:

  • PLA – precise & eco-friendly
  • PETG – strong & temperature-resistant
  • ASA – UV & weather resistant
  • TPU – flexible & shock-absorbing
  • PETG-CF – carbon fiber reinforced for technical parts

Resin and metal prints are available via partner companies.

View material overview

How accurate are your prints?

Our standard tolerances are ±0.2 mm. For precision parts we can print layer heights as fine as 0.08 mm. We also offer post-processing (e.g. sanding, drilling, thread cutting).

What is the maximum print size?

Our largest machines allow parts up to 350 × 350 × 400 mm in one piece. Larger objects can be split and assembled afterwards.

Ordering & Shipping

How does the ordering process work?

After receiving your request, we review your model, send you a quote, and start printing once you approve. You will receive updates by email when your project is completed.

Choose project type & order

How fast will I receive my part?

Standard prints are usually ready within 48 hours. Shipping within Germany takes 2–4 business days. Express production is available on request.

Can I pick up my order?

Yes! Pickup in Straubing is possible by appointment – ideal if you want to save shipping costs or inspect your part immediately.

Pricing & Payment

How is the price calculated?

The price is based on print time, material usage, complexity and any post-processing. There is no minimum order quantity – you can order a single part. Due to setup and print time, a single order starts at around €40; you always receive an exact, binding quote before we begin printing.

See pricing

Which payment methods do you offer?

Payment is handled securely by credit/debit card and other payment methods supported by Stripe. For regular customers, subscriptions with monthly billing are also available.

Choose a subscription

Support & Service

What if a print is defective?

We inspect every part carefully. If an issue occurs (e.g. warping, incorrect dimensions), we re-print the part for free or offer credit.

How can I get support?

We assist with design, print settings or model preparation – by phone, email or through our online support system.

Contact support

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